Adsterra’s Partner Care Program
With its unique Partner Care Program, Adsterra sets new standards for customer care and business interactions. These standards result in our partners’ higher profits and enhanced opportunities to enter new markets with maximum output.
Adsterra’s Partner Care Program benefits
With a tailored in-house training program for account managers and support teams, Adsterra provides unmatched benefits for advertisers and publishers:
Partner Care standards
Adsterra’s Partner Care standards are based on the main pillars of responsible communication with our clients:
Prompt responses help prevent multiple issues and maintain an atmosphere of trust
Business etiquette enables Adsterra to function smoothly in its interactions with other businesses, its employees, and the public
We prioritize reply accuracy, fostering it through regular staff training and in-house educational events
We focus on productive communication, offering solutions instead of assistance
Activities that help us stand out as your partner
Adsterra strives to achieve the highest level of trust and productivity in every interaction with partners, remaining the growth area for 50K+ advertisers and publishers:
Partner Care fundamentals
Tailored approach
We prioritize every partner’s current goals and focus on their business growth in the future. Managers are trained to tailor their approach to provide customized solutions, ensuring that partners feel valued and understood.
Industry-specific expertise
Adsterra managers are up to date with the market trends, assuring every partner is advised according to their niche and target audience. We’re proud to have far-sighted and committed pros in iGaming, E‑commerce, Entertainment, and Software on board.
Proactivity & self-improvement
Account managers communicate proactively, offering workable tips and solutions. They undergo recurrent and professional development to enhance expertise and mastery.
Partner Care global initiatives
Thought leadership
As part of our commitment to the adtech market, Adsterra launches thought leadership online events hosted by industry experts. Experts cover trending topics, best practices, and strategies in affiliate marketing, media buying, and traffic monetization.
Educational initiatives
Adsterra shares skill-building online courses designed to empower professionals in the advertising industry. Hands-on lectures provide practical knowledge and tools to enhance creativity, efficiency, and effectiveness in advertising campaigns.
Community fostering
To encourage collaboration and knowledge-sharing, Adsterra heads networking events that bring together industry adtech professionals, affiliate marketers, and entrepreneurs. These events create opportunities for learning and partnership building, which drives innovation in the advertising landscape.
Adsterra aims to build trust and boost productivity in every interaction with partners, serving as a growth area for over 50,000 advertisers and publishers. Let’s transform the adtech market together!